“I would definitely recommend Zendesk! If you want to get the most out of your customer service, it is worth the price.”

Hannes Merisaari
 Chief Customer Officer / Lyyti Oy

Zendesk was the primary customer service tool for Lyyti Oy, a software company operating in the event production industry, for nine years. All company communications—from customer calls to internal support requests—were centralized in Zendesk.

The system was selected based on recommendations, and the implementation was carried out in collaboration with Sovellin in 2017.