“I would definitely recommend Zendesk! If you want to get the most out of your customer service, it is worth the price.”

Hannes Merisaari
 Chief Customer Officer / Lyyti Oy

Zendesk is the primary customer service tool for Lyyti Oy, a software company in the event production industry, centralizing all the company’s communications from customer calls to internal support requests.

The system was chosen based on recommendations and was implemented in collaboration with Sovellin in 2017.